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Complete Logistics—
From First Mile to
Final Touch

We provide premium white-glove delivery and full-service third-party logistics, backed by a nationwide infrastructure and a team dedicated to precision, professionalism, and care.

From warehousing to final-mile delivery,
we handle every step with the attention your brand deserves.

Transportation

Transportation Solutions

Where Logistics Meets Service Excellence​​

We don’t just move furniture—we move experiences. Our delivery service levels are built to reflect the care, quality, and trust your brand promises. With a national network and a team that treats every item like it’s their own, we ensure your customers receive more than a delivery—they receive peace of mind.

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Delivery Service Levels

Service Levels

We deliver more than just products — we deliver your brand experience. We offer multiple delivery service levels to meet your customers' needs and expectations.

Whether it’s a doorstep drop or full in-home setup, our trained teams handle every delivery with professionalism and attention to detail.

White Glove
Room of Choice
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Grey Living Room Sofa
White Glove (No Assembly)
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White Glove Delivery

Premium in-home delivery service, including placement in room of choice, light assembly, and removal of packaging debris (ideal for high-end furniture purchases).

White Glove (No Assembly)

In-home delivery service for

pre-assembled furniture and rugs that includes placement in the customer’s room of choice and removal of all packaging and debris. It's a happy medium between typical white glove delivery and room of choice.

Room of Choice

Delivery brought inside to the room specified by the customer (no assembly). Great for large items where customers need the item placed in a particular room.​

Doorstep
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Curbside
Threshold

Threshold

Delivery to the first dry area of the home (such as entryway or garage). No unpacking or assembly, but convenient and safe drop-off just inside the door.

Doorstep

Doorstep delivery service brings shipments to the outside of the customer's door, with no signature required, and is ideal for lighter shipments.

Curbside

Delivery to curb or driveway only. The customer handles it from there, perfect for situations where minimal contact is needed or someone will bring it in later.

B2B
Loading Docks

B2B

Delivery services tailored for commercial clients or trade partners. We deliver to businesses, warehouses or designers’ studios with traditional dock-to-dock service.

Choose your service level and schedule today.
We'll handle the heavy lifting!

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Warehousing/3PL Services

Furniture Fulfillment Solutions, Built to Scale

Beyond delivery, Metropolitan offers full-spectrum 3PL services designed to store, manage, and fulfill your inventory — all under one roof.

Whether you need short-term overflow space or a long-term logistics partner, we provide the flexibility and infrastructure to keep your operations moving smoothly and your customers satisfied.

Warehousing
Fulfillment Services

Fulfillment Services

Our warehousing solutions go beyond storage — we act as a true extension of your business. From receiving and inventory control to pick, pack, and ship, we handle every step with precision and care. Whether you're scaling up or streamlining, our 3PL services are designed to grow with you and keep your products moving efficiently.

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Inventory Storage

Over 2.5 million sq. ft. of secure warehouse space nationwide for short-term or long-term furniture storage. Climate-controlled and monitored facilities keep products safe.

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Returns Management

Streamlined processing of returns and exchanges. We handle inspection, refurbishment or repackaging of returned furniture, and can quickly return items to inventory or prepare them for return shipment.

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Cross-Docking

Efficient transfer of incoming furniture directly to outbound delivery routes, minimizing storage time. This speeds up the supply chain for faster delivery to your customers.

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Pick-and-Pack Services

Order fulfillment handled by our team: we pick items from inventory and carefully pack them for shipment, ensuring accuracy and safe packaging for each order.

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Professional Handling & Racking

Specialized equipment and racking systems designed for furniture. Large, bulky pieces are handled by trained staff using furniture lifts, pads, and racks to prevent damage.

Order Is Complete

Order Processing

Integrated order management from receipt to delivery. Our system manages orders, schedules deliveries, and provides status updates, reducing the administrative burden on your team.

Discover smarter warehousing solutions today.
Let's make space for success!

Technology

Where White Glove Meets Smart Tech

At Metropolitan Warehouse & Delivery, we leverage cutting-edge technology to deliver seamless, transparent, and efficient logistics solutions. Our platform features live order monitoring, branded tracking pages, and self-service appointment scheduling—empowering both you and your customers with real-time updates at every stage.
 

Customers can easily self-schedule deliveries using our flexible appointment options, including automated prompts powered by Genesys technology. On the day of delivery, recipients receive real-time notifications with a live tracking link, offering full visibility into the delivery team's location and estimated arrival.
 

To streamline operations and ensure accurate data flow, we offer robust integration capabilities with various systems that interact with our software: 
 

  • Pinnacle: Proprietary order management system with automated bulk order registration, BOL label printing, and customer login access. Integration options include CommerceHub, Convey/P44, and formats like EDI, API, XML, and CSV.

  • MercuryGate TMS: Advanced planning and optimization with middle mile visibility, business intelligence tools, and enhanced OSD.

  • Logiwa WMS: Supports faster order fulfillment, improved exception handling, accurate processing, and increased supply chain visibility.


Our centralized order data management ensures a unified view across all platforms—enabling us to enhance operational efficiency while delivering a consistently high-quality experience to your customers.

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Technology

​We don’t just move furniture—
we move experiences.

Our white-glove delivery and third-party logistics services are built to reflect the care, quality, and trust your brand promises. With a national network and a team that treats every item like it’s their own, we ensure your customers receive more than a delivery — they receive peace of mind.

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